The Specialist, Customer Experience serves as a key point of contact for YMCA associations, members, and staff by providing timely, accurate, and high-quality customer support through a centralized ticketing system. This role is responsible for processing a wide range of membership, childcare, and program-related transactions across multiple YMCA operating systems, ensuring data accuracy, proper documentation, and adherence to association and YESS Customer Experience policies and service level agreements.
Job ID
2026-6459
Location/Org Data : Name
YMCA – National Office
Posting Location : Address
101 North Wacker
Posting Location : Location
US-IL-Chicago
Posting Location : Postal Code
60606
Job Post Information* : Posted Date
2 weeks ago(2/5/2026 3:07 PM)
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